Terms and Conditions

All transactions are processed through PayPro Payments. Your card details are not revealed to us at any time, and are never stored on our server or database.

Order confirmation
You will receive an order confirmation email once your order is completed, and another email once your payment is processed.

If we find that availability of any title ordered is not as stated on the website, you will be notified shortly after, and the price of the goods will be refunded within 14 days.

We do our best to get your order out as fast as possible and you will receive an email as soon as your package has been shipped. The time it takes to receive your order will vary according to the shipping method used. As a general guide you should expect to pay the following shipping costs, and receive your order within the following timescales after shipment has taken place:

NETHERLANDS: €4,00 – €6,00 / 1-3 days
UNITED KINGDOM: €11.99 / 2-14 days
BELGIUM & GERMANY: € 9,99 / 2-14 days
EUROPE: €14 – €20 / 2-14 days
USA: €30 / 3-11 days
Rest of the world: €35 / 5-15 days
Please note that overseas delivery times can vary considerably from country to country.

When you buy goods that are in Presale, please note that these goods are still in production and will be shipped to you as soon as they are ready. You will be notified when the package is on it’s way.

Return Policy
You may return goods within 14 days if they were damaged during transport, or if the incorrect item is delivered. The cost of the goods will be refunded as soon as we have received the returned goods. Before returning an item, you are required to email to info@sarapunt.com to inform us what goods are being returned, and reason of return.